Return & Exchange Policy

Return Window

We accept returns within 1 year of the date the item is received.

Eligibility

• Items must be undamaged to be eligible for return.
• Items with quality defects are eligible for a full refund, including both outbound and return shipping fees covered by us.
• Returns due to personal preference (no quality issue) are accepted, but return shipping costs are the customer's responsibility.

Cancellation & Refunds

Orders that have not yet shipped will be refunded in full within 24 hours of the cancellation request.

Custom Orders

• Custom/personalized orders that have not yet shipped are eligible for a 60% refund.
• Once shipped, custom orders are non-refundable.

How to Return

Please contact our support team to initiate a return. The return address and instructions will be provided upon approval.